Client consent, handled properly

Create, collect and track every type of client consent in one place. Capture agreement during online booking or in session — with the terms on file and a complete, GDPR-ready audit trail behind every record.

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Consent that takes care of itself

Captured automatically

Clients give consent as they book online, and the status updates on their record instantly. No forms to send out, no boxes to chase.

Ready for GDPR

Each consent gives you a clear, documented basis for the work you do — with the underlying terms stored and linked wherever the client agrees.

A complete audit trail

Every consent given, updated or withdrawn is logged in line with applicable regulations, so you always have a defensible record.

Collect consent the moment it's needed

Consent shouldn't mean more admin. Konfidens builds it into the way you already work, so the right agreements are gathered at the right time — and your client records stay up to date on their own.

During online booking
‍Decide whether each consent is off, optional or mandatory in your booking flow. Clients agree as they book, and the status updates on their profile automatically. Choose mandatory for the consents you can't proceed without, and Konfidens makes sure they're collected before the appointment goes ahead.

In person, during the session
‍Prefer to handle consent face to face? Mark any consent as accepted directly on the client's profile. If a client signs on paper, simply photograph the signed agreement and upload it to their secure file area.

Through questionnaires
Gather consent as part of intake questionnaires, with responses flowing straight onto the client record.

Always know where every client stands

From a single client record, you can see exactly which consents are in place, which are outstanding, and what each one covers — so nothing important slips through.

Never miss a required consent
‍Flag the consents every client must provide, and Konfidens shows a clear warning on the record whenever one is missing. Optional consents stay tidy and only appear once they've been given.

Keep the terms behind every agreement
‍Upload the document that underpins each consent — your therapy contract, privacy notice or clinic terms — and Konfidens automatically links to it wherever the client is asked to agree. Everyone sees exactly what they're consenting to.

Withdrawals, handled correctly
‍Clients can change their mind, and Konfidens makes it straightforward. Record a withdrawal in a couple of clicks and the change is logged automatically — keeping you aligned with clients' rights and your own record-keeping obligations.